Shipping policy

At Atelier Soza, we handle every piece with the utmost care to ensure it arrives in pristine condition. Below are the shipping options available for all orders across Canada:

  • Domestic Shipping (Canada)

    We offer tracked shipping across Canada on all orders.

    • Standard Shipping ($0.00 – $198.99 CAD): Flat rate of $11.99 CAD (5–7 business days from dispatch).

    • FREE Standard Shipping ($199.00 CAD & up): FREE Standard Shipping applied automatically at checkout (5–7 business days from dispatch).

    • Express Shipping: Flat rate of $19.99 CAD for all orders (expedited 1–2 business days from dispatch).

    United States Shipping

    We are thrilled to welcome our US community with direct cross-border delivery via Canada Post and FedEx.

    • Standard US Shipping: Rates and transit times are calculated dynamically at checkout based on package weight and destination.

    • FREE US Shipping ($219.00 CAD & up): Enjoy FREE shipping via FedEx on all US orders of $219.00 CAD and up.

    • Customs, Duties & Taxes: Orders shipped to the US under $800 USD typically enter duty-free. Please note that any additional local import taxes, duties, or customs fees levied by US border authorities remain the sole responsibility of the recipient.

    • Customs Processing: While transit times are calculated live at checkout, border customs clearance can occasionally cause minor delays beyond estimated delivery windows.

  • Order Tracking: Once your order has been carefully prepared and handed to our courier, you will receive a confirmation email containing your tracking number so you can follow your package’s journey to your door.

  • Preparation: Every order is inspected and packaged with care to ensure the integrity of your authentic handloom garment.

Sustainable Packaging

At SOZA, we believe in mindful consumption. Your garment is packaged with care using eco-friendly materials to ensure it reaches you safely. 

At SOZA, we handle every piece with the utmost care to ensure it arrives in pristine condition. Below are the shipping options available for all orders across Canada:

  • Standard Shipping:

    • Orders $0.00 – $198: A flat rate of $11.99 applies.

    • Orders $199.00 and up: Enjoy FREE standard shipping.

    • Delivery Timeline: Please allow 5–7 business days for your order to arrive from the date of dispatch.

  • Express Delivery:

    • Eligibility: Available for all orders.

    • Cost: A flat rate of $19.99.

    • Delivery Timeline: Expedited delivery within 1–2 business days from the date of dispatch.

  • Order Tracking: Once your order has been carefully prepared and handed to our courier, you will receive a confirmation email containing your tracking number so you can follow your package’s journey to your door.

  • Preparation: Every order is inspected and packaged with care to ensure the integrity of your authentic handloom garment.

Sustainable Packaging

At SOZA, we believe in mindful consumption. Your garment is packaged with care using eco-friendly materials to ensure it reaches you safely. Every order includes a plantable seed card — our small way of saying something grew here. Simply place the card in soil, water it, and watch as it grows into a beautiful addition to your home or garden.

Simply place the card in soil, water it, and watch as it grows into a beautiful addition to your home or garden.